This weekend ( 5-6 July 2014 ) Freshome Facebook page was hacked and unpublished and more than 1,000,000 people who liked our page were not able to see any updates from us. We wrote a more detailed post about how we got hacked in a previous post for those of you who want to know more details.
During these two stressful days we tried to do everything to get our page back, but without to much success ..maybe because it was it was weekend and more exactly the 4th July weekend. We submitted reports to Facebook, tweeted about the story, wrote on our website about this, posted in Facebook Help Community, sent emails to some people who might help …and waited …and waited. When you have an online business and a Facebook Page that you’ve built over the years waiting for a solution or an official answer from Facebook is …painful, because you don’t really know what is going to happen next …but we had a SURPRISE.
The guy who hacked our page reactivated the page and posted a message on our wall asking the previous owner to get in touch with him. We were online always checking if the page is back or what we can do to activate it again and we immediately saw his message and we got in touch with him and what happened next you can see in the screenshoots attached below ..
In conclusion we were lucky that they guy who took our page decided to give it back to us and we can say that this stressful event ended with a happy end. There are still lots of pages who were hacked with this method and we hope that Facebook will take care of this problem this week.
P.S – Sorry for interrupting our normal interior design & architecture postings but we wanted to let you know about this problem and also thank you all for constantly sharing the things we present here at Freshome.